The Website
This website and it’s owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
What is this Privacy Policy for?
This privacy policy is for this website and is served by Zenith Repossessions Ltd and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
The version was last updated on 01/06/2022.
Who we are
In this policy, "we", "us" and "our" refer to Zenith Repossessions Limited who are the controller and responsible for your personal data in this privacy notice.If you have any questions about this privacy notice, please contact us using the details set out below.
Company Name, Address and Contact: Zenith Repossessions Ltd; 61 Nova Road, Croydon, Surrey, CR0 2TN; Email: info@saynotorepossession.co.uk; Company Number:11385763
Data we collect
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Account data includes first name, last name, postal address, email address, telephone number, title and job title together with the source of the data whether this be provided by you or from a public domain source.
The account data may be processed for the purposes of providing our services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is, where you have contacted us, your consent OR our legitimate interests, namely the proper conduct of our business OR the performance of a contract between you and us and/or taking steps, limited to two occasions of direct contact if not requested by you, to enter into such a contract OR where data is sourced from the public domain, assisting our clients to introduce you to their services relating to the specific purpose you data was provided to them.
Technical data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website. Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
Profile data includes your interests, preferences, feedback and survey responses. Necessary for our legitimate interests (to develop our products/services and grow our business)
Usage data includes information about how you use our website, products and services. Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
Marketing and communications data includes your preferences in receiving marketing from us and our third parties and your communication preferences. Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
We do not collect aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you do not provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
How we obtain our personal data?
Direct interactions. You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email or otherwise.
Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources such as Companies House and the Electoral Register based inside the EU.
How we use personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
-Where we need to perform the contract we are about to enter into or have entered into with you.
-Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Our limited approach policy and overt asking for consent to continue contact, we believe demonstrates that we have considered the rights of the prospective client.
-Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email, text message or postage. You have the right to withdraw consent to marketing at any time by contacting us at info@saynotorepossession.co.uk.
Purpose of Use
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at info@saynotorepossession.co.uk.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Third Party
We may on occasion introduce you to our business partner(s) for the purpose of them offering their relevant services that may be required in your specific circumstance.
We will get your express opt-in consent before we share your personal data with them.They will act as a data controller in relation to the data that we supply to it; and upon contacting you, will supply to you a copy of its own privacy policy, which will govern their use of your personal data.
At any time you can opt out completely by emailing us at info@saynotorepossession.co.uk.
Cookies
We do not use cookies on our website.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data: see right to erasure below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Legal Rights
Your principal rights under data protection law are:
(a) the right to access;
This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
(b) the right to rectification;
This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
(c) the right to erasure;
This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
(d) the right to restrict processing;
This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
(e) the right to object to processing;
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
(f) the right to withdraw consent.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
If you wish to exercise any of the rights set out above, please contact us at info@saynotorepossession.co.uk
International transfers of your personal data
We will not transfer your personal data out of the EEA.
Fees
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Responding to Queries
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Legal Disclaimer
Zenith Repossessions Ltd does not provide independent legal of financial advice. As with any investment there may be risk involved and we strongly suggest you seek independent legal and financial advice before engaging in any of the services we provide.
Data Protection Act 1998
Registered under the Data Protection Act 1998 with The Information Commissioners Office.